Support Policy Page

We are committed to providing our customers with prompt and reliable support to address their concerns and ensure a seamless experience with our products and services. This document outlines the support policy, including contact details, response times, and issue resolution process.

Contact Information

For support-related queries, you can reach us through the following channels:

Email Support:
Email: rionaarts@gmail.com

Phone Support:
Primary Contact: +91 9665-4108-47
Alternate Contact: +91-9595-9393-80

Our support team is available to assist you during business hours from Monday to Friday, 9:00 AM to 6:00 PM IST.

Scope of Support

We provide support for the following:

1. Technical Issues: Troubleshooting and resolving technical problems related to our products and services.
2. Account Assistance: Help with account setup, login issues, and other account-related concerns.
3. Product Information: Guidance on product features and functionality.
4. Billing and Payment: Addressing queries related to invoices, payments, and refunds.