Privacy Policy Page

Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.

For the purpose of this Privacy Policy, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer/downloader on Platform by providing data while registering on the Platform as Registered User. The term “We", "Us", "Our" shall mean Riona/Riona Arts and its affiliates.

Effective Date: 17^th May 2025

Welcome to RIONA! We value your privacy and are committed to protecting your personal information. This Privacy Notice describes how Riona Arts and its affiliates collect and process your personal information. By using Riona Application and their by services, you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.

1. Information We Collect:

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information provided by you to us: We receive and store any information you provide in relation to Riona Arts. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Riona Services.

Information by default/Automatic Information: We automatically collect and store certain types of information about your use of Riona Arts, including information about your interaction with content and services available through Riona Arts. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Riona Arts and other content served by or on behalf of Riona Arts on other websites.

Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.  Examples of information we collect generally from you (additionally any other information what required for better service delivery). When you create an account or make a purchase, we may collect, Name, Email address, Shipping address, Phone number, Payment information (processed securely through third-party providers) Device & Usage Information such as, Device type and operating system, IP address, Browser type, App usage data, Location (with your permission) and Cookies & Tracking Technologies.

2. How We Use Your Information:

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
• Provide, troubleshoot, and improve our Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Riona Arts and its Services.
• Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Riona Arts.
• Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from seller’s information regarding place of establishment and bank account information for identity verification and other purposes.
• Communicate with you. We use your personal information to communicate with you in relation to Riona Arts and services provided by them via different channels (e.g., by phone, e-mail, chat).
• Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
• Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers.

3. Sharing Your Information:

We may share your information with:

• Service Providers: For payment processing, delivery, analytics, etc.
• Compliance and Legal Requirements: If required by law or to protect rights and safety
• Business Transfers: In case of a merger, sale, or acquisition.
• We do not sell your personal information.

4. Information Security:

We design our systems with your security and privacy in mind.

• We work to protect the security of your personal information during transmission
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information.
• It is important for you to protect against unauthorized access to your password and to your computers, devices and applications. Be sure to sign off when finished using a shared computer.
• Riona Arts will not be responsible for any data loss/leak due to negligence of customer while signing off from the application or web services.

5. Conditions of Use, Notices and Revisions

If you choose to use Riona Arts and its services, your use and any dispute over privacy is subject to this Notice and our conditions of use including limitations on damages, resolution of disputes and application of the prevailing law in India. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past.

6. Consent:

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We will verify such requests before acting on our request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related terms of use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Contact Us:

Riona Arts,

Website: www.rionaarts.com

Email us at:

Place: Solapur 413004

Thank you for trusting Riona Arts. Your privacy is our priority…!